Pixel In Waiting is made by one person, Nate Rowan. If something is not working or you have a question, email naterowandev@gmail.com. I read every message.
The app can write a short report that helps me see what went wrong:
Nothing is sent unless you send it.
My games are not syncing between my Mac and iPhone. Check that both devices are signed in to the same iCloud account and that iCloud is on for Pixel In Waiting (Settings ▸ iCloud on iPhone, System Settings ▸ Apple Account ▸ iCloud on Mac). Sync needs a connection; the app works offline and catches up later.
A friend’s invite does not work. The link only works for the person it was sent to, and only while they are signed in to iCloud with the account that was invited. If it does not open, send a new invite from Friends.
How do I stop sharing with someone? In Friends, use Stop Sharing for that person (or Cancel Invite if they have not accepted yet). They stop seeing your library. You can also remove them from your list.
How do I get my games out of the app? Settings ▸ Export saves your library as CSV or JSON. You can import a file the same way.
A friend sent me their list as a CSV or JSON file. How do I open it? On iPhone, tap the file in Messages or Files, then choose share and Pixel In Waiting. On Mac, right-click the file in Finder and choose Open With ▸ Pixel In Waiting. The app opens the same import screen as in Settings, so you can see what will be added first; Cancel adds nothing. A list from another copy of the app starts on Restore missing only, so games you already have are kept as they are, and Recent Changes can undo an import for three days.
How do I delete my data? Settings ▸ Delete All My Data (on Mac also File ▸ Delete All My Data). It removes your library, history, friends and settings from your device and from iCloud, ends your sharing and deletes your profile name. It cannot be undone, so export first if you want a copy.
I removed a game by mistake. Recent Changes keeps removals and imports for three days, and you can undo them there.
Covers, time to beat or ratings are missing for a game. The details come from IGDB, which does not know every game. Check you are online, then open the game again; the app asks again when its saved details are a week old for a new game, or three months for an older one. Settings ▸ Game data ▸ Refresh Game Data asks again now, once an hour. If the data service is very busy, the app shows placeholders and fills them in later.
How do I clear the covers and details the app saved? Settings ▸ Game data ▸ Clear Cached Game Data. They are saved only on your device and come back when you open a game. Your library is not touched.
How do I turn release-day reminders on or off? Settings ▸ Release reminders ▸ Remind me on release day. Turning it on asks your Mac or iPhone for permission to show notifications. If you said no, allow Pixel In Waiting in System Settings ▸ Notifications and try again. You get one notification at 9 AM on the day a game on your Upcoming list comes out, and only for games with an exact date. Tap it to open the game. Turning the switch off removes them.
The sync line says “Another device just changed a game. Syncing again…” Two of your devices changed the same game at about the same time. The app syncs again by itself; nothing is lost. If it stays on that line, open the app on the other device and try Sync Now in Settings ▸ iCloud.
Where does my data live? Your library is on your device and in your own iCloud account. Game details and covers from IGDB are looked up through a small server and saved only on your device, apart from a few facts per game (its three times to beat and game modes) that also sit in your private iCloud. See the Privacy Policy.